Privacy Policy

Effective Date: January 01 2022
Last Updated: June 02 2025

Moto Meccanica (“Company”, “we”, “us”, or “our”) operates the website www.motomeccanica.ca. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors and users of our website. By accessing or using our Site, you agree to this Privacy Policy.


1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information to provide and improve our services.

a. Personal Information You Provide Voluntarily

This includes information you submit when:

  • You fill out forms (e.g., contact, quote request, booking)

  • You make a purchase or payment

  • You sign up for newsletters or updates

  • You create an account

Types of data collected may include:

  • Full name

  • Email address

  • Mailing and billing address

  • Phone number

  • Company or organization name

  • Payment information (processed securely via third-party processors)

  • Any other information you voluntarily submit

b. Automatically Collected Data

When you use our Site, certain data is collected automatically through cookies, web beacons, and analytics tools:

  • IP address

  • Device type and browser

  • Operating system

  • Access times and referring URLs

  • Pages visited and user behavior

  • Location data (city, country)


2. How We Use Your Information

We use the collected data to:

  • Provide and operate our services

  • Process and fulfill orders or requests

  • Respond to customer inquiries and support tickets

  • Send transactional and promotional emails (if consented)

  • Improve the performance and content of our website

  • Comply with legal obligations and enforce policies

  • Detect and prevent fraud and abuse


3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following lawful bases:

  • Consent – when you opt-in to marketing emails

  • Contract – to fulfill an order or respond to your requests

  • Legal obligation – for tax, financial, or regulatory purposes

  • Legitimate interest – such as improving user experience or ensuring security


4. Sharing of Your Information

We do not sell your data. We may share your personal data with:

  • Service providers and vendors (e.g., email marketing services, payment processors)

  • Business partners assisting with order fulfillment or logistics

  • Legal authorities if required to comply with legal obligations

  • Successors in case of a merger, acquisition, or asset sale

All third parties are contractually obligated to protect your information.


5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. These may:

  • Remember your preferences

  • Analyze site traffic via tools like Google Analytics

  • Track engagement for marketing purposes

You can control or disable cookies through your browser settings. Please note some features may not function properly without them.


6. Data Storage and Security

We use industry-standard security practices to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Regular malware scans

  • Access controls and secure passwords

  • Data encryption at rest (when applicable)

Although we strive to protect your information, no electronic transmission or storage is 100% secure.


7. Retention of Data

We retain personal data only for as long as necessary to:

  • Provide services

  • Fulfill legal and tax obligations

  • Resolve disputes

  • Enforce agreements

You can request deletion of your data unless it’s required for legal purposes.


8. Your Rights

Depending on your location, you may have rights over your data, including:

  • Access to your information

  • Correction of incorrect data

  • Deletion of your personal data

  • Restriction of data processing

  • Data portability

  • Objection to processing for marketing

  • Withdrawal of consent at any time

To exercise any of these rights, contact us at info@motomeccanica.ca.


9. International Data Transfers

Our servers may be located outside your country of residence. By using our Site, you consent to the transfer of your information to countries that may not offer the same data protection laws.


10. Third-Party Services

Our website may contain links to external sites or embedded services such as:

  • Google Maps

  • YouTube

  • Social media buttons (e.g., Facebook, Instagram)

These services are governed by their own privacy policies. We are not responsible for their content or data practices.


11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with data, we will delete it immediately.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be updated. We encourage you to review this page regularly for updates.


13. Contact Us

If you have any questions, concerns, or requests regarding this policy, you may contact us at:

Moto Meccanica
Website: www.motomeccanica.ca
Email: info@motomeccanica.ca
Phone:604 318 5301
Mailing Address: 6870 Sellers Ave Unit A, Burnaby, British Columbia, Canada V5J 4R3

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